Cancellation & Change Policies
We sincerely hope you can honor your reservation, but if you need to cancel, the following is our policy:For reservations with arrival dates of November 15th – April 15th:
| Length of reservation | Notification required to receive a refund less the cancellation fee |
| Six days or less | No less than 30 days prior to your arrival |
| Seven to 29 days | No less than 60 days prior to your arrival |
| 30 days or longer | No less than 90 days prior to your arrival |
For reservations with arrival dates of April 16th – November 14th:
| Length of reservation | Notification required to receive a refund less the cancellation fee |
| Six days or less | No less than 30 days prior to your arrival |
| Seven to 29 days | No less than 30 days prior to your arrival |
| 30 days or longer | No less than 30 days prior to your arrival |
If cancellation occurs within 30 days prior to rental period commencement, then any payment(s) that have been made to ORO are non-refundable. (Please note that a day is a calendar day and not a business day.)
Cancellation Fee: For any and all cancellations, a fee of $25 or $50 will be charged (depending upon length of stay).
Change Fee: For any changes made to an existing reservation within the cancellation policy period mentioned above, a fee of $25 or $50 will be charged, depending upon length of stay. No change will be honored when requested outside the cancellation period – the cancellation policy will prevail.